Get help with your Lumitra account and services
We usually respond within 1 business day to all email inquiries.
Available Monday-Friday, 9AM-5PM PT for enterprise customers.
Find answers to common questions in our detailed documentation.
Find quick answers to common questions about Lumitra services.
You can reset your password from the login page by clicking on "Forgot password" and following the instructions sent to your email.
You can manage your subscription from the dashboard under "Billing". There you can update your plan, payment method, or cancel your subscription.
Your API keys are available in the dashboard under "API Keys". Make sure to keep them secure and never share them publicly.
You can add team members from the dashboard under "Team". Depending on your plan, you may have limitations on the number of team members you can add.