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The Customer Agent Platform

Finally, a platform that treats AI and human agents as equals - with shared tools, knowledge, and operational infrastructure.

No more tool graveyards. Just one unified workspace where every agent - AI or human - has what they need to succeed.

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Mixed Agent Types

AI agents, human agents, and external partners all working together in one unified workspace with shared context.

Your AI, Your Control

Choose any AI provider - Claude, GPT-4, Llama. Pay them directly. Own your prompts. No vendor lock-in.

AI-Powered Analytics

No dashboard graveyards. Ask questions in plain English and get insights that actually matter.

Why Lumitra

Tools Were Never the Problem

You have 3-5 contact center platforms, 2-3 BI tools, and spreadsheets everywhere. Adding another tool won't fix your operations. You need a platform that integrates what you have and makes it work.

Foundation First

If humans can't do it efficiently, AI can't either. We fix your operational basics while designing your agent platform.

Integration Layer

Connect your existing tools, automate backend processes, and create a unified workspace before adding AI agents.

Smart Transition

Start where it makes sense. Automate repetitive tasks first, enhance human capabilities, then gradually expand AI's role.

You Own Everything

Your data, your prompts, your AI relationships. No vendor lock-in. Use any AI provider and maintain full control.

The Only Metrics That Matter

Two Numbers. Everything Else is Noise.

Support Efficiency

Total Support Expense / Revenue

How much does it cost to support each dollar of revenue? AI explains changes in plain English.

Sales Efficiency

Total Sales Investment / New Revenue

What's your cost to acquire each new dollar? Track and optimize automatically.

Everything else? Just ask your AI analyst in plain English.

Ready to Break the Tool-Hopping Cycle?

Join companies building the future of customer operations with AI and human agents working together.

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